Help

Help & Support

Welcome to the LBRN Training Help Center. We're here to assist you with any issues or questions you may have. Below, you'll find solutions to common problems, how-to guides, and ways to get further support.

1. Getting Started

How do I sign up?

To sign up for an LBRN Training account, follow these steps:

  1. Click the “Sign Up” button at the top-right corner of the homepage.
  2. Fill in your details, including name, email, and password.
  3. Confirm your email address by clicking the link sent to your inbox.
  4. Once verified, you can log in and access courses.

How do I log in?

If you already have an account, click the “Log In” button and enter your email and password. If you've forgotten your password, use the "Forgot Password" link to reset it.

2. Courses and Learning Paths

How do I enroll in a course?

To enroll in a course, browse our Course Catalog. Once you’ve found a course you’re interested in, click “Enroll Now” to join. You will receive a confirmation email once your enrollment is complete.

How can I track my progress?

You can track your course progress by visiting your Dashboard. Each course displays a progress bar, showing how much of the material you've completed.

Are there assessments and quizzes?

Yes, most courses include assessments and quizzes to help you review the material. Your performance on these quizzes will contribute to your final certification score.

3. Technical Issues

I can't log in. What should I do?

If you're having trouble logging in, try the following steps:

  • Ensure your email and password are entered correctly.
  • Reset your password using the "Forgot Password" link.
  • Clear your browser cache and cookies, then try again.

If the issue persists, please contact support at [email protected].

The course content won’t load. What should I check?

  • Ensure your internet connection is stable.
  • Try refreshing the page or accessing the site from a different browser.
  • Clear your browser cache or try accessing the course from an incognito window.

For further assistance, contact our technical support team.

4. Contact Us

If you need further assistance, feel free to reach out to us:

GDPR

When you visit any of our websites, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and manage your preferences. Please note, that blocking some types of cookies may impact your experience of the site and the services we are able to offer.